Privacy Policy

IN COMPLIANCE WITH THE GENERAL REGULATION FOR THE PROTECTION OF PERSONAL DATA (REGULATION EU 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27/04/2016), WE INFORM THE FOLLOWING ABOUT OUR PRIVACY POLICY:

A) Who is responsible for processing your data;
B) What data we collect from our customers and their purpose;
C) Who are the recipients of your data;
D) Where we store your data;
E) What are your rights when you provide us with your data;
F) How long we store your data;
G) Warranties.
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A) WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA? ( Controller )

The person responsible for processing Personal Data is the commercial company, OURIVESARIA OLIMPIO, LDA (hereinafter “OLIMPIO”), legal person 512002045 , headquartered at Largo Duque d’Ávila e Bolama, 11, 9900-141 Horta.

To deal with matters/questions related to the processing of your personal data, you should contact us through the following means:

• Phone: (+351) 292 292 311 (May include call rates to Portugal)
• E-mail address: geral@ourivesaria-olimpio.pt
• Address: Largo Duque d’Ávila e Bolama, 11, 9900-141 Horta.

B) WHAT DATA DO WE COLLECT FROM OUR CUSTOMERS, HOW DO WE USE IT, AND THE PURPOSE OF IT?

Our company collects the following types of personal data from customers:

• Full name
• E-mail address
• Telephone or mobile number
• address
• TIN
• IBAN / Credit card number
• Passport and/or Citizen Card Number

The purposes of processing Personal Data are as follows:

a) Marketing: we will use your personal data to communicate with you, sending you information about our services, products and events, advertising promotions and invitations within the scope of the company’s activity.
b) Provision of products and services: we will use your personal data to fulfill and carry out our contract that you have entered into or will enter into with our company.
c) Communication: we may use your personal data to send you information/news related to services and/or products, or to send you invitations, as well as to provide assistance in matters relating to customer support;
d) Recruitment: OLIMPIO, during the staff selection and recruitment process, collects and processes the personal data of the respective candidates. The personal data processed will be those contained in the application form and the Curriculum Vitae, as well as all personal data that you spontaneously decide to transmit to OLIMPIO, including, but not limited to, name, age, gender, photograph, contact details (email and phone number), education information, employment history.

You may cancel any other communications identified above at any time, simply by informing OLIMPIO of the same.

With the exception of processing for the purpose of providing products and services (processing necessary for the performance of a contract), and processing within the scope of recruitment processes, in which processing is based on the legitimate interest of the company, the legal basis of the data processing is the consent of the data subjects.

The Personal Data collected when placing an order or requesting the provision of a service is necessary for the purposes of executing the respective contract, so if the user, in any way, opposes the respective treatment, our company will not be able to comply with the performance of the contract.

C) WHO ARE THE RECIPIENTS OF YOUR DATA? WHO MAY OLIMPIO SHARE YOUR PERSONAL DATA WITH?
Your personal data may be disclosed by our company within the scope of its business group, and OLIMPIO may also subcontract third parties to provide certain services, such as marketing services (including sending sms and email) or website maintenance. and digital providers, cloud digital marketing software, online marketing platform company. Therefore, your personal data may be processed by companies subcontracted by our company, namely and without limitation, for hosting web pages, sending information about products and services, special offers or invitations, email, answering customer questions about the services. . However, we emphasize that these companies will only be provided with the personal data necessary for the provision of the service in question.

In these cases, these third-party companies may need to access certain information and data from the data subjects. OLIMPIO guarantees that, in such cases, these third parties will have limited access to the information of the data subjects, restricted only to those data necessary for the execution of the contracted tasks and that a contract has been granted between the parties in which the protection of Data is regulated. and by which these third-party companies undertake not to reveal, in any way, Personal Data or to use them for purposes other than the provision of contracted services.
Our company does not knowingly collect personal information from anyone under the age of 18.

D) WHERE DO WE STORE YOUR DATA?
Our company stores your personal data in databases on online marketing platforms, in data management software, and customer Personal Data is protected from unauthorized access, use or disclosure.
Our company follows the necessary and appropriate technical, electronic and organizational procedures to ensure the security of your Personal Data and to prevent its loss, misuse or improper access, with customer data being processed solely for the purposes for which it was collected.
Our company adopts appropriate procedures to ensure that your information is accurate, complete and current, but it is up to the customer to update or correct their personal information when necessary.

E) WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
In accordance with applicable legislation, our company undertakes to respect the confidentiality of your personal information and guarantee the exercise of your rights, namely:

a) Right to protection of personal data ;
b) Right to Information;
c) Right of access to the information we have about the customer;
d) Right of Rectification;
e) Right to erasure or right to be forgotten ;
f) Right to object, including direct marketing;
g) Right to withdraw your consent to the processing of data at any time;
h) Right to file a complaint with the CNPD;
i) Right to data portability;
j) Right to limitation of treatment;
k) Right to notification;
l) Right not to be subject to autonomous decisions;
m) Right to be notified in the event of a personal data breach;
n) Rights related to the principles of processing personal data.

To request the exercise of any of the rights listed above, in addition to the forms established by law, you may send a communication addressed to the address identified above or by sending an email message to the email address also mentioned above – an address that may also use in case you want to ask us any question regarding this Privacy Policy and Personal Data.

F) HOW LONG DO WE STORE YOUR DATA?
We only keep Personal Data for the time strictly necessary to achieve the purpose for which it was collected, to respond to your needs or to comply with our legal obligations.

G) GUARANTEES
The data subject guarantees that the Personal Data communicated to our company is certain and accurate and undertakes to notify any changes or modifications to them and assumes exclusive responsibility for the losses and damages caused by the erroneous, inaccurate or incomplete communication of the data.
The data subject is expressly warned that when revealing Personal Data in public media of our establishments (company) such as Facebook and Instagram, this information may be seen and used by third parties. We do not read any personal communication posted on our customers’ own web pages.